How far in advance should I book my order?
This is my most frequently asked question and hard to answer. Truth is, if you want cookies for your event please order as far ahead as possible, I have customers who order months ahead! I suggest at least 2-3 weeks (if I am not already booked).
Is there a minimum order?
Full Size Cookies - One dozen minimum in any increments
Mini Cookies - Two dozen minimum ( order in one dozen increments)
Can I order last minute cookies?
If I have availability I will try to accommodate you but keep in mind that decorated sugar cookies take 3-4 days to make (at least). Also, there is RUSH FEE of $25 for orders placed less than 2 weeks out from the due date. NO exceptions.
Can I freeze my cookies?
YES! All cookies come heat sealed. Place heat sealed cookies in a ziplock bag or container, take out the evening before you'd like to eat them and don't open until fully defrosted (good as new)!
Do you make Gluten-Free Cookies?
Are you Nut Free?
I go to great lengths to ensure that ALL of my products are nut free but I do not work in a nut free kitchen. I take every precaution so it is at the discretion of the customer. I can not be held responsible.
Do I do characters or realistic image cookies?
I really try not to, they aren't my area of strength
Refunds / Cancellations
There is a deposit to hold the date. In order to receive your deposit (less transactions fees) back you must cancel 2 full weeks prior to the cookie due date. Cancellations may be made up until 1 full week prior to the due date of the cookies but you will forfeit your deposit during that time.
IMPORTANT: ***NO CHANGES MAY BE MADE TO YOUR ORDER WITHIN ONE WEEK OF PICK UP***